‘Digital Eavesdropping’: Unilever Looks to Exploit Vaseline’s Viral TikTok Trend.
Originally found over 150 years ago within a Pennsylvania drilling site, the humble pot of Vaseline might not appear as an natural focus for social media algorithms.
Nonetheless, its ascent as a TikTok talking point has thrust it into the lead of an marketing transformation, where major corporations are investing heavily in content creators and reducing expenditure on advertising goods in legacy broadcasters.
The Path from Petroleum to Platforms
First created commercially in the 1870s by a chemist, Robert Cheeseborough, who observed drillers using on their skin with a byproduct of the drilling process. Now, a flood of content from users have documented the product’s widespread use in “practical tricks”.
Promoted as a remedy for cleaning shoes or prolonging the scent of perfume, and also a remedy for squeaky doors. It has even been deployed to prevent the annoyance of chip seasoning clinging to fingers.
Leveraging the Buzz
Spotting its digital renaissance, executives at the multinational amplified the hacks by tasking their in-house experts with verification and letting the content creators in on the results.
Assertions that it diminished the burn from hot food on the lips were given the thumbs up. This was also the case for ideas it could lengthen scent duration and rejuvenate purses. Suggestions it could brighten smiles or extend lashes were disproven.
A Plan Built on ‘Social Listening’
Billboards and TV ads would once have dominated Unilever’s advertising drive. However, this online trend has led decision-makers to turbocharge spending on content creators.
This tracking of digital spaces to inform business strategy has been termed “social listening”. Fernando Fernández, freshly instated, has suggested it is aiming to spend half of its colossal advertising budget on digital creator content.
Evolving With Audience Behavior
Selina Sykes, who is spearheading the social media effort, said the company was simply adapting to new ways of engaging audiences. She said participating on platforms “without killing the party” was crucial.
“What is the key to genuine brand integration? This has perpetually been our aim as brands, since the era of community gossip and talking about what they used.
“The trend is shifting from a one-to-many model, where we would just transmit messages … Today, it's numerous dialogues, many communities. Changes in digital feeds means that these communities feel niche, yet they are vast.
“If you can make sure your brand is shared by consumers, mentioned by individuals, that fosters reliability and pertinence. Influencers are vital for this. We are expanding this endorsement system.”
A Seismic Media Shift
This plan mirrors seismic changes taking place in media consumption, with the youth demographic spending more time on digital networks than television, magazines or radio.
This change is evidenced by drops in traditional media advertising. Across Britain, advertising income for major broadcasters have dropped substantially in actual value since the end of the last decade.
Influencer Marketing Expansion
Additionally, it points to a blurring of media roles as brands effectively act as media producers, partnering with numerous influencers to boost their products.
Leon Harlow said: “Clearly, there is a migration of viewers from conventional channels and they’re spending a lot more time on Instagram, TikTok and YouTube than they are viewing scheduled television or reading physical magazines.
“A lot of brands are telling us audiences believe endorsements from the creators they engage with over traditional advertisements. This is a persistent pattern.”
He noted companies can reduce costs by focusing on influencers over expensive broadcast campaigns, which also permits simpler message refinement to test effectiveness.
This strategy is expanding. Advertising spending on influencer marketing is rising at quadruple the rate than the broader media sector. Across the United States, it has over doubled since 2021 and is forecast to attain tens of billions in 2025.
Traditional Media's Continued Place
Even with this transformation, executives said they believed television commercials still played a key part to play, as broadcasters retained the power to shape the national conversation.
Sykes said: “A top-tier ROI marketing event is still events like the Super Bowl. The issue isn't broadcasters claiming: ‘Oh, we’re not relevant any more.’ It’s about who’s capturing attention … There is undoubtedly a future for traditional media.”