Vinted Shoppers Voice Anger Regarding Size Changes
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
The popular resale platform has updated its measurement guidelines for female and kids' apparel failing to inform every member regarding the update.
Online Platforms Reaction
Numerous buyers and vendors are expressing on platforms claiming that product pages now present a different size category versus the original listing due to the recalibration.
The platform stated the new system was more in line with comparable marketplaces.
The platform has recommended to examine their items and update the measurements by hand when needed, causing user dissatisfaction.
Sizing System Modifications
Previously, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement used to be a 12 but now shows as UK 16-18.
User Experiences
One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, located in Scotland, said garments she listed on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Required Changes
A different user, located in England, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she explained.
Platform Context
The app has more than 100 million users, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update within the service has received backlash: earlier, Vinted reversed a change to its shipping options after backlash from users.